How we do it
Software in an operation is never finished. Someone has to be awake when the dispatch desk comes up at 05:00, and someone has to make a change without breaking a process an inspector has already seen.
- Monitoring, alerting and on-call cover
- Change control documented to a standard an auditor can follow
- Cloud cost management and capacity planning
- Migrations and version upgrades, planned around your flying
- A quarterly review against what the operation needs next